Driving Business Improvement

Blumark ® is one of Australia’s leading Case Management and Process Improvement specialists.

Combining deep domain expertise with best in class technologies including OnBase by Hyland, IBM FileNet, and IBM RPA, we assist organisations with the difficult task of managing their business processes and content in an efficient and cost effective manner.

Blumark Process Methodology

Click the buttons to view the phases in our solutions.

Initiation

Blumark

  • Signed contract
  • Project planning

Customer

  • Refine requirements
  • Project planning

Discovery

Blumark

  • Requirement analysis
  • Business requirements sign-off
  • Solution Requirements document

Customer

  • Final decisions
  • Supporting documents
  • Business requirements sign-off

Implementation

Blumark

  • Configuration of the solution
  • Blumark testing

Customer

  • Provide feedback
  • Control scope

Training & Testing

Blumark

  • Train the trainer
  • Administrator training
  • Support customer testing
  • Training guides

Customer

  • Committed time to test
  • User Acceptance Testing
  • Issue reporting
  • Solution sign-off

Go Live

Blumark

  • Solution migration
  • Production verification
  • Production support

Customer

  • Production Use
  • Production Verification
  • Administrative supports

Closure

Blumark

  • Hand off to support
  • Plan for outstanding items
  • Future opportunities

Customer

  • Ownership
  • Plan for outstanding items
  • Future opportunities

Blumark Process Methodology

Initiation

initiation phase

Blumark

  • Signed contract
  • Project planning

Customer

  • Refine requirements
  • Project planning

Discovery

discovery phase

Blumark

  • Requirement analysis
  • Business requirements sign-off
  • Solution Requirements document

Customer

  • Final decisions
  • Supporting documents
  • Business requirements sign-off

Implementation

Implementation phase

Blumark

  • Configuration of the solution
  • Blumark testing

Customer

  • Provide feedback
  • Control scope

Training & Testing

training and testing phase

Blumark

  • Train the trainer
  • Administrator training
  • Support customer testing
  • Training guides

Customer

  • Committed time to test
  • User Acceptance Testing
  • Issue reporting
  • Solution sign-off

Go Live

Go Live phase

Blumark

  • Solution migration
  • Production verification
  • Production support

Customer

  • Production Use
  • Production Verification
  • Administrative supports

Closure

Closure phase

Blumark

  • Hand off to support
  • Plan for outstanding items
  • Future opportunities

Customer

  • Ownership
  • Plan for outstanding items
  • Future opportunities

Solutions

Content Services and Robotic Process Automation solutions that deliver the flexibility users desire with the reliability the business demands.

Content Services

HR Employee Application Processing
Accounts Payable Automation
Contract Management
Matter Management
Right to Information Process

data-documents-management

Admissions Processing
eStatement Presentation
Loan Document Tracking
Document Management
Record Management

Robotic Process Automation

Process Automation Simplified
Remove Process Complexity
Improve Productivity with RPA
Solutions Scale with your Business

icon-content-and-robotic-technologies

Technology Partners

Partnering with best of breed technologies allows us to deliver solutions that move the needle on the possible.

Clients

Trusted by leaders and disruptors alike.