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Author: Mark Grimes

I Would Walk 500 Miles

integration-of-legacy-applications

Just to get some decent in-te-gra-tion for my legacy app-li-ca-tion… OK so the song is a bit of a stretch but I was fortunate enough to sing 500 miles on Karaoke at the OnBase Community Live conference with a good

Mark Grimes December 21, 2018January 7, 2019 ECM No Comments Read more

The Omni Channel Challenge

omni-channel-challenge

At the risk of sounding like a new reality television game-show, all organisations are facing a barrage of incoming and outgoing documents through many channels. One area which is coming under increasing pressure is that of complaints management. In the

Mark Grimes December 21, 2018January 7, 2019 ECM No Comments Read more
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